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Counter-Strike: Global Offensive
Joining a server with a Video Advertisement in the MOTD makes it impossible to use ALT TAB or the Windows Key to minimize the CSGO client without CRASHING/FREEZING on a black screen. CTRL ALT DEL and Switch Task to csgo.exe does not resolve the freeze and
Ticket Status Category Type Severity Version Created
489 Open Matchmaking Defect Blocks Playability 2012-09-09 00:23:08
Ticket Priority
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Written By powners 724 Hits Last Updated 2013-10-02 01:11:22

Steps to Reproduce the Problem:
1. Play CS:GO on a Server with a Video Advertisement in the MOTD
2. Press ALT+TAB or Windows Key to go to the Desktop in Windows
3. Try to return to the game by either:
a. clicking on CSGO in the Taskbar
b. using ALT+TAB
4. Enjoy a black frozen screen.

Notes: Leaving the server and joining a different server which doesn't have a Video Ad in its MOTD does not save you. Once you're "tainted" from a Video Ad, your game client becomes unstable when cycling between other Windows applications / the Desktop and the game.

Expected or Desired Behavior:
ALT+TAB and Windows Key Minimize and returning to the game using Step 3 above reportedly work fine when playing on servers which do not have Video Ads in their MOTD.

Using this functionality should not result in a complete game client crash after encountering a Video Ad in a MOTD.

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Comment
Ticket Changes
Comment Popularity, Appreciation, and Reputation
User Appreciation and Reputation
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      • accuracy_internation
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    I have slightly different issue: black screen appears straight after step 2 instead of Desktop.
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      • energizer
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    yes, me too

    alt+tab -> blackscreen -> ctrl alt del -> and then i'm at the desktop
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      • energizer
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    I think I just solved the problem for me with the following console command:

    cl_disablehtmlmotd 1

    this disables the MOTD. Played for a hour now tabbing out/in works just fine.
    I'll test it later again...
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      • accuracy_internation
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    Had it fixed in milestone 19?

    cl_disablehtmlmotd works fine for me, I already forgot this issue. But a lot of players, who don't know about this console fix, have poor experience.
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      • lcz-galego
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    Same here:

    AMD Phenom II X4 @ 3.0Ghz
    MB Asus M4-A78-EM
    4GB DDR2 800mhz Kingston
    1 SSD 64Gb Corsair GT3
    1 HD 1,5Tb Seagate
    HD6570 2Gb Sapphire
    Catalyst 12.8
    Windows 7 64bits (w/ all updates)

    cl_disablehtmlmotd 1 fix my problem :)
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      • deepii
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    Related: #851

    cl_disablehtmlmotd 1 is just a workaround, setting back to reported.